1. Order Cut-Off Time (11:00 AM PST)

Our daily order cut-off time is 11:00 AM Pacific Standard Time (Los Angeles) / 2:00 PM Eastern Standard Time.

• Orders received before 11:00 AM PST (Mon - Fri) enter fulfillment and packing on the same day.
• Orders received after 11:00 AM PST, or during weekends and federal holidays, begin processing on the next immediate business day.

2. Handling & Processing Time (1 – 2 Business Days)

Handling time is the period between order placement and when the shipment is handed off to the logistics carrier. Our fulfillment warehouse operates Monday through Friday. Every printer and scanner undergoes strict serial number verification, quality inspection, and reinforced protective packaging before dispatch.

3. Transit Time & Total Delivery (2 – 3 Days Transit / 3 – 5 Days Total)

Once dispatched, shipments are in transit for 2 to 3 business days. Across all destinations in the United States, your estimated total delivery time from the moment you complete checkout is 3 to 5 business days.

4. Shipment Tracking & Notifications

As soon as your package is scanned into the carrier's network, an automatic shipping confirmation email containing your trackable carrier link and tracking number will be sent to the email address provided at checkout. You can check the real-time status of your delivery at any time.

5. Address Accuracy & Delivery Issues

Please ensure your shipping address is accurate and complete at checkout. If you need to make corrections, please contact us immediately before 11:00 AM PST. In the rare event of transit delays caused by extreme weather or carrier disruptions, our support team actively assists to ensure prompt delivery.